@import url('https://fonts.googleapis.com/css2?family=Space+Grotesk:wght@500;600;700&family=Inter:wght@400;500;600&family=IBM+Plex+Mono:wght@400;500&display=swap');

:root {
  --bg: #F2F6FC;
  --panel: #FFFFFF;
  --panel-2: #EAF1FB;
  --border: #DCE6F5;
  --text: #142138;
  --muted: #64748B;
  --accent: #16A34A;      /* conectado / ativo / sucesso — verde */
  --accent-dim: #DCFCE7;
  --amber: #D97706;       /* fila / aguardando */
  --amber-dim: #FEF3C7;
  --danger: #DC2626;
  --blue: #2563EB;        /* azul principal da marca */
  --blue-dim: #DBEAFE;
  --operator-bubble: #2563EB;
  --operator-bubble-text: #FFFFFF;
  --client-bubble: #F0F1F4;
  --sidebar-bg: #0F1B33;
  --radius: 10px;
  font-size: 15px;
}

* { box-sizing: border-box; }

body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font-family: 'Inter', sans-serif;
  -webkit-font-smoothing: antialiased;
}

h1, h2, .brand, .chat-client-name, .tab-btn, .btn {
  font-family: 'Space Grotesk', sans-serif;
}

.mono, .chat-client-phone, .status-pill, .msg-time, .count {
  font-family: 'IBM Plex Mono', monospace;
}

/* ---------------- Login ---------------- */
.login-body {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background:
    radial-gradient(circle at 20% 20%, rgba(37,99,235,0.10), transparent 40%),
    radial-gradient(circle at 80% 80%, rgba(22,163,74,0.10), transparent 40%),
    var(--bg);
}

.login-card {
  width: 360px;
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 36px 32px;
  box-shadow: 0 20px 50px rgba(20,33,56,0.12);
}

.brand-mark {
  width: 68px;
  height: 68px;
  border-radius: 14px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: 'Space Grotesk', sans-serif;
  font-weight: 700;
  font-size: 22px;
  color: #fff;
  background: linear-gradient(135deg, var(--blue), var(--accent));
  margin-bottom: 18px;
  overflow: hidden;
  flex-shrink: 0;
}
.brand-mark img { width: 100%; height: 100%; object-fit: contain; padding: 3px; box-sizing: border-box; }
.brand-mark.has-logo { background: #fff; }

.login-card h1 { font-size: 21px; margin: 0 0 4px; }
.subtitle { color: var(--muted); margin: 0 0 24px; font-size: 13px; }

.login-card label {
  display: block;
  font-size: 12px;
  color: var(--muted);
  margin-bottom: 14px;
}

.login-card input {
  display: block;
  width: 100%;
  margin-top: 6px;
  padding: 10px 12px;
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: 8px;
  color: var(--text);
  font-size: 14px;
}
.login-card input:focus { outline: 2px solid var(--accent); border-color: transparent; }

.login-card button[type="submit"] {
  width: 100%;
  padding: 11px;
  margin-top: 6px;
  background: var(--accent);
  color: #06231D;
  font-weight: 600;
  border: none;
  border-radius: 8px;
  cursor: pointer;
  font-size: 14px;
}
.login-card button[type="submit"]:hover { filter: brightness(1.08); }

.error { color: var(--danger); font-size: 13px; margin-top: 12px; min-height: 16px; }

/* ---------------- App shell ---------------- */
.app { display: flex; height: 100vh; position: relative; }

.sidebar {
  /* Sobrescreve as variáveis de cor só dentro da sidebar — tudo que usa
     var(--panel)/var(--text)/etc aqui dentro herda automaticamente o tema escuro */
  --panel: var(--sidebar-bg);
  --panel-2: #16233F;
  --border: #223357;
  --text: #E7EDFB;
  --muted: #8FA0C4;

  width: 300px;
  min-width: 300px;
  background: var(--panel);
  border-right: 1px solid var(--border);
  display: flex;
  transition: width 0.22s ease, min-width 0.22s ease;
  overflow: hidden;
  flex-direction: column;
  color: var(--text);
}

.sidebar.collapsed { width: 0; min-width: 0; border-right: none; }

/* Layout claro (alternativa ao escuro padrão) */
.sidebar.light-mode {
  --panel: #FFFFFF;
  --panel-2: #F1F5FB;
  --border: #E2E8F5;
  --text: #142138;
  --muted: #64748B;
  border-right: 1px solid var(--border);
  box-shadow: 2px 0 12px rgba(20,33,56,0.05);
}

.sidebar-toggle-btn {
  position: absolute;
  top: 20px;
  left: 300px;
  transform: translateX(-50%);
  width: 32px;
  height: 32px;
  border-radius: 50%;
  border: none;
  background: #142138;
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  font-weight: 700;
  line-height: 1;
  z-index: 40;
  box-shadow: 0 3px 10px rgba(20,33,56,0.25);
  transition: left 0.22s ease;
}
.sidebar-toggle-btn:hover { background: var(--blue); }
.app.sidebar-collapsed .sidebar-toggle-btn { left: 0; }

.brand {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 18px 18px 14px;
  flex-wrap: wrap;
}
.brand-line-pills {
  display: flex;
  flex-direction: column;
  gap: 4px;
  margin-left: auto;
}
.brand-line-pill {
  display: flex;
  align-items: center;
  gap: 5px;
  font-size: 10px;
  font-family: 'IBM Plex Mono', monospace;
  color: var(--text);
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: 999px;
  padding: 2px 8px;
  white-space: nowrap;
}
.brand-line-pill .dot { width: 6px; height: 6px; border-radius: 50%; flex-shrink: 0; }
.brand-line-pill .dot.connected { background: var(--accent); }
.brand-line-pill .dot.qr { background: var(--amber); }
.brand-line-pill .dot.connecting { background: var(--amber); opacity: .6; }
.brand-line-pill .dot.disconnected { background: var(--danger); }
.brand-mark {
  width: 56px;
  height: 56px;
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: 'Space Grotesk', sans-serif;
  font-weight: 700;
  font-size: 17px;
  color: #fff;
  background: linear-gradient(135deg, var(--blue), var(--accent));
  flex-shrink: 0;
  overflow: hidden;
}
.brand-mark img { width: 100%; height: 100%; object-fit: contain; padding: 3px; box-sizing: border-box; }
.brand-mark.has-logo { background: #fff; }
.brand-text {
  font-weight: 600;
  font-size: 13.5px;
  line-height: 1.25;
  color: var(--text);
}
.brand-text small { font-weight: 400; color: var(--muted); font-size: 11px; }

.dashboard-nav-btn {
  margin: 0 14px 12px;
  padding: 9px 12px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel-2);
  color: var(--text);
  font-family: 'Space Grotesk', sans-serif;
  font-size: 12.5px;
  font-weight: 600;
  cursor: pointer;
  text-align: left;
}
.dashboard-nav-btn:hover { background: var(--blue); border-color: var(--blue); }

.wa-status { padding: 0 14px 12px; }

.lines-list { display: flex; flex-direction: column; gap: 6px; margin-bottom: 8px; }
.line-card {
  display: flex;
  align-items: center;
  gap: 8px;
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 7px 9px;
}
.line-card .line-dot { width: 7px; height: 7px; border-radius: 50%; flex-shrink: 0; }
.line-card .line-dot.dot-connected { background: var(--accent); }
.line-card .line-dot.dot-qr { background: var(--amber); }
.line-card .line-dot.dot-connecting { background: var(--amber); opacity: .6; }
.line-card .line-dot.dot-disconnected { background: var(--danger); }

.line-card .line-name-wrap { flex: 1; min-width: 0; display: flex; align-items: center; gap: 6px; }
.line-card .line-name {
  color: var(--text);
  font-weight: 500;
  font-size: 12px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.line-card .line-name-input {
  flex: 1;
  min-width: 0;
  font-size: 12px;
  padding: 3px 6px;
  border-radius: 6px;
  border: 1px solid var(--accent);
  background: var(--panel);
  color: var(--text);
}
.line-edit-btn {
  background: none;
  border: none;
  color: var(--muted);
  cursor: pointer;
  font-size: 11px;
  padding: 2px 4px;
  flex-shrink: 0;
}
.line-edit-btn:hover { color: var(--text); }

.add-line-btn {
  display: block;
  width: 100%;
  text-align: center;
  padding: 6px;
  border: 1px dashed var(--border);
  border-radius: 8px;
  font-size: 11.5px;
}
.add-line-btn:hover { background: var(--panel-2); }

.status-pill {
  display: inline-block;
  font-size: 10.5px;
  padding: 3px 9px;
  border-radius: 999px;
  border: 1px solid var(--border);
  color: var(--muted);
  cursor: default;
  white-space: nowrap;
}
.status-pill.clickable { cursor: pointer; }
.status-connected { color: #05493B; background: var(--accent-dim); border-color: var(--accent); }
.status-qr { color: #7A4A05; background: var(--amber-dim); border-color: var(--amber); }
.status-connecting { color: var(--amber); background: transparent; }
.status-disconnected { color: var(--danger); background: transparent; }

.line-filter {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding: 10px 12px 8px;
}
.list-secondary-controls {
  display: flex;
  gap: 6px;
  padding: 0 12px 10px;
}
.mini-select {
  flex: 1;
  font-size: 10.5px;
  padding: 5px 7px;
  border-radius: 6px;
  border: 1px solid var(--border);
  background: var(--panel-2);
  color: var(--text);
  font-family: 'Inter', sans-serif;
}
.line-filter-btn {
  font-size: 11px;
  padding: 4px 10px;
  border-radius: 999px;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--muted);
  cursor: pointer;
}
.line-filter-btn.active { background: var(--panel-2); color: var(--text); border-color: var(--text); }

.line-badge {
  font-size: 9.5px;
  text-transform: uppercase;
  letter-spacing: .03em;
  padding: 1px 6px;
  border-radius: 4px;
  background: var(--panel-2);
  border: 1px solid var(--border);
  color: var(--muted);
}

.conv-item-line-tag {
  font-size: 9.5px;
  color: var(--muted);
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: 4px;
  padding: 0 5px;
  margin-left: 6px;
  white-space: nowrap;
}

.tabs {
  display: flex;
  align-items: center;
  gap: 0;
  margin: 10px 0;
  padding: 9px 10px;
  background: var(--panel-2);
  border-radius: 0;
}
.tab-btn {
  flex: 1;
  background: transparent;
  border: none;
  border-right: 1px solid var(--border);
  color: var(--muted);
  padding: 4px 6px;
  border-radius: 0;
  cursor: pointer;
  font-size: 11.5px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 5px;
  white-space: nowrap;
}
.tab-btn:last-child { border-right: none; }
.tab-btn.active { font-weight: 700; color: var(--text); text-decoration: underline; text-underline-offset: 3px; text-decoration-color: var(--accent); }
.tab-btn .count {
  background: rgba(0,0,0,0.08);
  padding: 1px 6px;
  border-radius: 999px;
  font-size: 10.5px;
  color: var(--muted);
}

.conv-list { flex: 1; overflow-y: auto; padding: 4px 8px; }

.conv-item {
  display: block;
  width: 100%;
  text-align: left;
  background: var(--panel);
  border: none;
  border-radius: 0;
  border-bottom: 1px solid var(--border);
  padding: 12px 10px;
  margin-bottom: 0;
  cursor: pointer;
  color: var(--text);
}
.conv-item.active-mine,
.conv-item.active-other,
.conv-item.closed-item { border-bottom: 1px solid var(--border); }
.conv-item.closed-item { opacity: 0.75; }
.conv-item:hover { background: var(--panel-2); }
.conv-item.selected { background: var(--panel-2); }

.conv-item .name { font-size: 13.5px; font-weight: 500; }
.conv-item .meta { font-size: 11px; color: var(--muted); margin-top: 2px; }

.operator-box {
  padding: 12px 18px;
  border-top: 1px solid var(--border);
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 13px;
}
.operator-name-row { display: flex; align-items: center; gap: 8px; }
.presence-dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  border: none;
  cursor: pointer;
  background: var(--accent);
  flex-shrink: 0;
  padding: 0;
}
.presence-dot.away { background: var(--amber); }
.link-btn { background: none; border: none; color: var(--muted); cursor: pointer; font-size: 12px; }
.link-btn:hover { color: var(--text); }

/* ---------------- Chat area ---------------- */
.chat-area { flex: 1; display: flex; flex-direction: column; position: relative; }

.empty-state {
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--muted);
  font-size: 14px;
}

.chat-panel { flex: 1; display: flex; flex-direction: column; min-height: 0; }
.hidden { display: none !important; }

.chat-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 22px;
  border-bottom: 1px solid var(--border);
  background: var(--panel);
}
.chat-client-name { font-size: 15px; font-weight: 700; }
.chat-client-phone { font-size: 12px; color: var(--muted); margin-top: 2px; }
.chat-actions { display: flex; gap: 8px; }

.btn {
  border: none;
  border-radius: 8px;
  padding: 8px 14px;
  font-size: 12.5px;
  font-weight: 600;
  cursor: pointer;
}
.btn-primary { background: var(--accent); color: #06231D; }
.btn-primary:hover { filter: brightness(1.08); }
.btn-ghost { background: var(--panel-2); color: var(--text); border: 1px solid var(--border); }
.btn-danger { background: transparent; color: var(--danger); border: 1px solid var(--danger); }

.messages {
  flex: 1;
  overflow-y: auto;
  padding: 20px 22px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background:
    radial-gradient(circle at 10% 0%, rgba(23,199,166,0.03), transparent 30%),
    var(--bg);
}

.msg { max-width: 62%; display: flex; flex-direction: column; }
.msg.from-client { align-self: flex-start; }
.msg.from-operator { align-self: flex-end; align-items: flex-end; }
.msg.from-system { align-self: center; max-width: 80%; }

.msg .operator-tag {
  font-size: 10.5px;
  font-weight: 600;
  color: var(--accent);
  margin-bottom: 3px;
  padding-left: 2px;
}
.msg .participant-tag {
  font-size: 10.5px;
  font-weight: 600;
  color: var(--operator-bubble);
  margin-bottom: 3px;
  padding-left: 2px;
}

.bubble {
  padding: 9px 12px;
  border-radius: var(--radius);
  font-size: 13.5px;
  line-height: 1.4;
  white-space: pre-wrap;
  word-break: break-word;
}
.msg.from-client .bubble { background: var(--client-bubble); border-top-left-radius: 3px; }
.msg.from-operator .bubble {
  background: var(--operator-bubble);
  color: var(--operator-bubble-text);
  border-top-right-radius: 3px;
}
.msg.from-system .bubble {
  background: transparent;
  color: var(--muted);
  font-size: 11.5px;
  font-style: italic;
  padding: 2px 8px;
}

.msg-time { font-size: 10px; color: var(--muted); margin-top: 3px; padding: 0 2px; display: flex; align-items: center; gap: 5px; }
.edited-tag { font-style: italic; opacity: 0.8; }
.edit-msg-btn {
  background: none;
  border: none;
  cursor: pointer;
  font-size: 10px;
  padding: 0;
  opacity: 0.5;
}
.edit-msg-btn:hover { opacity: 1; }

.bubble-media { padding: 6px; }
.bubble-media .media-image,
.bubble-media .media-video {
  display: block;
  max-width: 260px;
  max-height: 320px;
  border-radius: 8px;
  cursor: pointer;
  object-fit: cover;
}
.bubble-media .media-video { cursor: default; }
.bubble-media .media-audio { display: block; width: 240px; max-width: 100%; }
.bubble-media .media-document {
  display: flex;
  align-items: center;
  gap: 6px;
  color: inherit;
  text-decoration: none;
  font-size: 13px;
  padding: 4px 2px;
}
.bubble-caption { padding: 6px 4px 2px; font-size: 13px; }

.send-form {
  display: flex;
  gap: 10px;
  padding: 14px 22px;
  border-top: 1px solid var(--border);
  background: var(--panel);
}

.quick-replies-bar {
  display: flex;
  gap: 6px;
  padding: 10px 22px 0;
  overflow-x: auto;
  background: var(--panel);
}
.quick-reply-chip {
  flex-shrink: 0;
  white-space: nowrap;
  font-size: 12px;
  padding: 6px 12px;
  border-radius: 999px;
  border: 1px solid var(--border);
  background: var(--panel-2);
  color: var(--text);
  cursor: pointer;
}
.quick-reply-chip:hover { background: var(--accent-dim); border-color: var(--accent); }
.send-form input {
  flex: 1;
  padding: 11px 14px;
  border-radius: 999px;
  border: 1px solid var(--border);
  background: var(--panel-2);
  color: var(--text);
  font-size: 13.5px;
}
.send-form input:focus { outline: 2px solid var(--accent); border-color: transparent; }
.send-form .btn { border-radius: 999px; padding: 10px 20px; }

.operator-box-actions { display: flex; gap: 12px; align-items: center; }

.avatar {
  border-radius: 50%;
  object-fit: cover;
  background: var(--panel-2);
  border: 1px solid var(--border);
  flex-shrink: 0;
}
.avatar-sm { width: 32px; height: 32px; }
.avatar-lg { width: 40px; height: 40px; }

.chat-header-info { display: flex; align-items: center; gap: 12px; }

.conv-item-row { display: flex; align-items: center; gap: 10px; }
.conv-item-text { flex: 1; min-width: 0; }
.conv-item-text .name,
.conv-item-text .meta { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

/* ---------------- Painel de Administração ---------------- */
.admin-panel {
  flex: 1;
  display: flex;
  flex-direction: column;
  min-height: 0;
}

.admin-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 22px;
  border-bottom: 1px solid var(--border);
  background: var(--panel);
}
.admin-header h2 { margin: 0; font-size: 17px; }

.admin-subnav {
  display: flex;
  gap: 4px;
  padding: 10px 22px;
  border-bottom: 1px solid var(--border);
  background: var(--panel);
}
.admin-tab-btn {
  background: transparent;
  border: none;
  color: var(--muted);
  padding: 8px 14px;
  border-radius: 8px;
  cursor: pointer;
  font-size: 13px;
  font-family: 'Space Grotesk', sans-serif;
}
.admin-tab-btn.active { background: var(--panel-2); color: var(--text); font-weight: 600; }
.admin-tab-btn:hover:not(.active) { background: var(--panel-2); }

.admin-body {
  flex: 1;
  overflow-y: auto;
  padding: 22px;
}
.admin-section { max-width: 640px; }
.agenda-section { max-width: 100%; }

.agenda-card {
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 20px 22px;
  margin-bottom: 20px;
}
.agenda-card-title { margin: 0 0 16px; font-size: 14px; color: var(--text); }

.new-contact-form-v2 {
  display: grid;
  grid-template-columns: 90px 90px 1fr 1fr;
  gap: 14px;
  align-items: end;
}
.form-field {
  display: flex;
  flex-direction: column;
  gap: 5px;
  font-size: 11.5px;
  font-weight: 600;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: .02em;
}
.form-field-full { grid-column: 1 / -1; }
.form-field input,
.form-field select {
  font-weight: 400;
  text-transform: none;
  letter-spacing: normal;
  padding: 10px 12px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel);
  color: var(--text);
  font-size: 13.5px;
  font-family: 'Inter', sans-serif;
}
.form-field input:focus,
.form-field select:focus { outline: 2px solid var(--accent); border-color: transparent; }

.nc-group-inline { display: flex; gap: 6px; }
.nc-group-inline select { flex: 1; }
.nc-new-group-icon {
  width: 38px;
  flex-shrink: 0;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel);
  color: var(--blue);
  font-size: 18px;
  font-weight: 700;
  cursor: pointer;
}
.nc-new-group-icon:hover { background: var(--blue-dim); }

.agenda-toolbar {
  display: flex;
  gap: 10px;
  margin: 0 0 16px;
}
.agenda-toolbar input[type="text"] {
  flex: 2;
  padding: 10px 16px;
  border-radius: 999px;
  border: 1px solid var(--border);
  background: var(--panel);
  color: var(--text);
  font-size: 13px;
  font-family: 'Inter', sans-serif;
}
.agenda-toolbar select {
  flex: 1;
  padding: 10px 12px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel);
  color: var(--text);
  font-size: 13px;
  font-family: 'Inter', sans-serif;
}

.contact-group-section { margin-bottom: 22px; }
.contact-group-heading {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 11.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .04em;
  color: var(--blue);
  margin-bottom: 8px;
  padding-bottom: 6px;
  border-bottom: 1px solid var(--border);
  cursor: pointer;
}
.group-toggle-btn {
  background: none;
  border: none;
  color: var(--blue);
  cursor: pointer;
  font-size: 10px;
  padding: 0;
  width: 14px;
}
.group-heading-name { flex-shrink: 0; }
.group-edit-btn {
  background: none;
  border: none;
  cursor: pointer;
  font-size: 11px;
  opacity: 0.6;
  margin-left: auto;
  text-transform: none;
}
.group-edit-btn:hover { opacity: 1; }
.contact-group-body.hidden { display: none; }
.contact-group-heading .count { color: var(--muted); font-weight: 400; text-transform: none; }

.contact-card {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 14px 16px;
  margin-bottom: 8px;
}

.ai-settings-form { display: flex; flex-direction: column; gap: 12px; }
.ai-settings-form select,
.ai-settings-form input[type="password"],
.ai-settings-form input[type="time"],
.ai-settings-form textarea {
  width: 100%;
  margin-top: 4px;
  padding: 9px 10px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel-2);
  color: var(--text);
  font-family: 'Inter', sans-serif;
}
.ai-settings-form textarea { resize: vertical; }
.ai-checkbox-row { display: flex; align-items: center; gap: 8px; }
.ai-weekly-schedule {
  display: flex;
  flex-direction: column;
  gap: 6px;
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 10px 14px;
}
.ai-day-row {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 6px 0;
  border-bottom: 1px solid var(--border);
}
.ai-day-row:last-child { border-bottom: none; }
.ai-day-row .ai-day-checkbox { display: flex; align-items: center; gap: 8px; width: 130px; flex-shrink: 0; font-size: 13px; color: var(--text); }
.ai-day-row input[type="time"] {
  padding: 6px 8px;
  border-radius: 6px;
  border: 1px solid var(--border);
  background: var(--panel);
  color: var(--text);
  font-size: 12.5px;
}
.ai-day-row input[type="time"]:disabled { opacity: 0.4; }
.ai-day-row .ai-day-sep { color: var(--muted); font-size: 12px; }

.theme-settings-form {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 16px;
  max-width: 700px;
}
.theme-color-field {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 12px 14px;
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: 10px;
  font-size: 13px;
  color: var(--text);
}
.theme-color-field input[type="color"] {
  width: 48px;
  height: 36px;
  padding: 2px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel);
  cursor: pointer;
  flex-shrink: 0;
}
.theme-actions {
  grid-column: 1 / -1;
  display: flex;
  gap: 10px;
  margin-top: 4px;
}

.logo-upload-section {
  margin-top: 24px;
  padding-top: 20px;
  border-top: 1px solid var(--border);
  max-width: 700px;
}
.logo-upload-row {
  display: flex;
  align-items: center;
  gap: 12px;
}
.logo-preview {
  width: 52px;
  height: 52px;
  border-radius: 50%;
  object-fit: cover;
  background: var(--panel-2);
  border: 1px solid var(--border);
}
.logo-preview:not([src]), .logo-preview[src=""] { visibility: hidden; }
#logo-file-input { font-size: 12px; color: var(--muted); }

/* ---------------- Atendentes (visão do admin) ---------------- */
.operators-section { max-width: 100%; }
.operators-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(260px, 1fr));
  gap: 16px;
}
.operator-overview-card {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 12px;
  overflow: hidden;
  display: flex;
  flex-direction: column;
  max-height: 360px;
}
.operator-overview-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 16px;
  border-bottom: 1px solid var(--border);
  background: var(--panel-2);
}
.operator-overview-header .op-name { font-family: 'Space Grotesk', sans-serif; font-weight: 600; font-size: 14px; color: var(--text); }
.operator-overview-count {
  font-family: 'IBM Plex Mono', monospace;
  font-size: 11px;
  padding: 2px 9px;
  border-radius: 999px;
  background: var(--accent-dim);
  color: #05493B;
}
.operator-overview-count.zero { background: var(--panel-2); color: var(--muted); }

.operator-overview-list {
  overflow-y: auto;
  flex: 1;
}
.operator-overview-empty {
  padding: 18px 16px;
  color: var(--muted);
  font-size: 12.5px;
  text-align: center;
}
.operator-overview-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 16px;
  border-bottom: 1px solid var(--border);
  cursor: pointer;
}
.operator-overview-item:last-child { border-bottom: none; }
.operator-overview-item:hover { background: var(--panel-2); }
.operator-overview-item .oi-name { font-size: 13px; color: var(--text); font-weight: 500; }
.operator-overview-item .oi-meta { font-size: 10.5px; color: var(--muted); margin-top: 1px; }

/* ---------------- Tags ---------------- */
.new-tag-form {
  display: flex;
  gap: 8px;
  align-items: center;
}
.new-tag-form input[type="text"] {
  flex: 1;
  padding: 9px 10px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel-2);
  color: var(--text);
  font-size: 13px;
  font-family: 'Inter', sans-serif;
}
.new-tag-form input[type="color"] {
  width: 40px;
  height: 36px;
  padding: 2px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel-2);
  cursor: pointer;
}

.tag-chip {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-size: 11.5px;
  font-weight: 600;
  padding: 3px 10px;
  border-radius: 999px;
  color: #fff;
}
.tag-chip .tag-dot { width: 6px; height: 6px; border-radius: 50%; background: rgba(255,255,255,0.7); }
.tag-swatch { width: 14px; height: 14px; border-radius: 4px; flex-shrink: 0; display: inline-block; }

.conv-tags-bar {
  display: flex;
  align-items: center;
  gap: 6px;
  flex-wrap: wrap;
  padding: 10px 22px;
  border-bottom: 1px solid var(--border);
  background: var(--panel);
}
.conv-tags-bar:empty { display: none; }
.conv-tag-chip { position: relative; padding-right: 22px; }
.conv-tag-chip .remove-tag-x {
  position: absolute;
  right: 6px;
  top: 50%;
  transform: translateY(-50%);
  cursor: pointer;
  font-size: 12px;
  line-height: 1;
  opacity: 0.85;
}
.conv-tag-chip .remove-tag-x:hover { opacity: 1; }

.add-tag-btn {
  font-size: 11.5px;
  padding: 4px 10px;
  border-radius: 999px;
  border: 1px dashed var(--border);
  background: transparent;
  color: var(--muted);
  cursor: pointer;
}
.add-tag-btn:hover { background: var(--panel-2); }

.add-tag-menu {
  position: absolute;
  z-index: 30;
  margin-top: 6px;
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 10px;
  box-shadow: 0 10px 30px rgba(20,33,56,0.15);
  padding: 6px;
  min-width: 160px;
  max-height: 220px;
  overflow-y: auto;
}
.add-tag-option {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 7px 8px;
  border-radius: 6px;
  cursor: pointer;
  font-size: 12.5px;
  color: var(--text);
}
.add-tag-option:hover { background: var(--panel-2); }

.conv-item-tags { display: flex; gap: 4px; margin-top: 3px; flex-wrap: wrap; }
.conv-item-tag-dot { width: 8px; height: 8px; border-radius: 50%; }

.verified-badge {
  display: inline-block;
  margin-left: 6px;
  font-size: 10px;
  color: var(--accent);
  font-family: 'Inter', sans-serif;
}

.contact-group-chip {
  font-size: 9.5px;
  text-transform: uppercase;
  padding: 1px 6px;
  border-radius: 4px;
  background: var(--blue-dim);
  color: var(--blue);
  margin-left: 6px;
}

.transfer-menu {
  position: absolute;
  z-index: 30;
  right: 0;
  top: 100%;
  margin-top: 6px;
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 10px;
  box-shadow: 0 10px 30px rgba(20,33,56,0.15);
  padding: 6px;
  min-width: 180px;
  max-height: 260px;
  overflow-y: auto;
}
.transfer-option {
  padding: 8px 10px;
  border-radius: 6px;
  cursor: pointer;
  font-size: 13px;
  color: var(--text);
}
.transfer-option:hover { background: var(--panel-2); }

/* ---------------- Conversa aguardando resposta (não lida) ---------------- */
.conv-item.unread-item {
  background: var(--accent-dim);
  border-left-color: var(--accent);
}
.conv-item.unread-item:hover { background: var(--accent-dim); filter: brightness(0.97); }
.conv-item.unread-item .name,
.conv-item.unread-item .meta { color: #08421F; }

@keyframes tab-blink-green {
  0%, 100% { color: var(--text); }
  50% { color: var(--accent); }
}
.tab-btn.has-unread {
  animation: tab-blink-green 1.2s ease-in-out infinite;
  font-weight: 700;
}
.users-modal-card {
  max-width: 460px;
  width: 92vw;
  text-align: left;
  max-height: 82vh;
  display: flex;
  flex-direction: column;
}

.modal-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 14px;
}
.modal-header h2 { margin: 0; }

.icon-btn {
  background: transparent;
  border: none;
  color: var(--muted);
  font-size: 15px;
  cursor: pointer;
  padding: 4px 8px;
}
.icon-btn:hover { color: var(--text); }

.new-user-form {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin-bottom: 6px;
}
.new-user-form input,
.new-user-form select {
  padding: 9px 10px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel-2);
  color: var(--text);
  font-size: 13px;
  font-family: 'Inter', sans-serif;
}
.new-user-form input:focus,
.new-user-form select:focus { outline: 2px solid var(--accent); border-color: transparent; }
.new-user-form button { grid-column: span 2; }

.users-list {
  margin-top: 16px;
  overflow-y: auto;
  border-top: 1px solid var(--border);
  padding-top: 10px;
}

.user-row { display: block; padding: 10px 4px; border-bottom: 1px solid var(--border); }
.user-row:last-child { border-bottom: none; }

.user-info .u-name { font-size: 13.5px; font-weight: 500; }
.user-info .u-meta { font-size: 11px; color: var(--muted); margin-top: 2px; }

.user-view {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.user-row-actions { display: flex; align-items: center; gap: 10px; }

.you-badge {
  font-size: 9.5px;
  color: var(--muted);
  border: 1px solid var(--border);
  border-radius: 4px;
  padding: 1px 5px;
}

.user-edit-form {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 8px;
  margin-top: 10px;
  padding: 12px;
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: 8px;
  overflow: hidden;
}
.user-edit-form input,
.user-edit-form select {
  width: 100%;
  min-width: 0;
  padding: 8px 10px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel);
  color: var(--text);
  font-size: 13px;
  font-family: 'Inter', sans-serif;
}
.user-edit-form .eu-password { grid-column: span 2; }
.user-edit-actions { grid-column: span 2; display: flex; gap: 8px; }
.user-edit-form .edit-error { grid-column: span 2; margin: 0; }

.eu-departments-wrap { grid-column: span 2; display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.eu-departments-list { display: flex; gap: 6px; flex-wrap: wrap; }
.eu-department-chip {
  display: flex;
  align-items: center;
  gap: 4px;
  font-size: 11.5px;
  padding: 4px 9px;
  border-radius: 999px;
  border: 1px solid var(--border);
  background: var(--panel);
  cursor: pointer;
}

/* ---------------- Busca dentro da conversa ---------------- */
.chat-search-bar {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 22px;
  border-bottom: 1px solid var(--border);
  background: var(--amber-dim);
}
.chat-search-bar input {
  flex: 1;
  padding: 8px 12px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel);
  color: var(--text);
  font-size: 13px;
  font-family: 'Inter', sans-serif;
}
.msg.search-hidden { display: none; }
.msg .bubble.search-match { outline: 2px solid var(--amber); }

/* ---------------- Notas internas ---------------- */
.notes-panel {
  border-bottom: 1px solid var(--border);
  background: #FFFBEA;
  max-height: 220px;
  display: flex;
  flex-direction: column;
}
.notes-list { overflow-y: auto; padding: 10px 22px 4px; }
.note-item {
  background: #FEF3C7;
  border: 1px solid #FDE68A;
  border-radius: 8px;
  padding: 8px 12px;
  margin-bottom: 8px;
  font-size: 12.5px;
}
.note-item .note-author { font-weight: 600; color: #7A4A05; font-size: 11px; margin-bottom: 2px; }
.note-top { display: flex; align-items: center; justify-content: space-between; }
.note-actions { display: flex; gap: 6px; }
.note-actions button {
  background: none;
  border: none;
  cursor: pointer;
  font-size: 11px;
  opacity: 0.6;
  padding: 0;
}
.note-actions button:hover { opacity: 1; }
.note-item .note-time { color: var(--muted); font-size: 10px; margin-top: 3px; }
.new-note-form {
  display: flex;
  gap: 8px;
  padding: 10px 22px;
}
.new-note-form input {
  flex: 1;
  padding: 8px 12px;
  border-radius: 999px;
  border: 1px solid #FDE68A;
  background: #FFFDF5;
  font-size: 13px;
  font-family: 'Inter', sans-serif;
}

.contact-vendor-row {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 6px;
  padding-top: 6px;
  border-top: 1px dashed var(--border);
}
.contact-vendor-row select {
  flex: 1;
  padding: 5px 8px;
  border-radius: 6px;
  border: 1px solid var(--border);
  background: var(--panel);
  color: var(--text);
  font-size: 12px;
  font-family: 'Inter', sans-serif;
}

.role-badge {
  font-size: 9.5px;
  text-transform: uppercase;
  letter-spacing: .03em;
  padding: 2px 6px;
  border-radius: 4px;
  background: var(--panel-2);
  border: 1px solid var(--border);
  color: var(--muted);
  margin-left: 6px;
}
.role-badge.admin { color: var(--amber); border-color: var(--amber); }

.toggle-btn {
  font-size: 11px;
  font-weight: 600;
  padding: 5px 10px;
  border-radius: 999px;
  border: 1px solid var(--border);
  cursor: pointer;
  background: transparent;
}
.toggle-btn.is-active { color: var(--accent); border-color: var(--accent); }
.toggle-btn.is-inactive { color: var(--danger); border-color: var(--danger); }
.modal {
  position: fixed;
  inset: 0;
  background: rgba(6,9,13,0.82);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 50;
}
.modal-card {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 28px;
  max-width: 340px;
  text-align: center;
}
.modal-card h2 { margin: 0 0 8px; font-size: 17px; }
.modal-card p { color: var(--muted); font-size: 13px; margin-bottom: 18px; }
.modal-card img { width: 100%; border-radius: 8px; background: #fff; padding: 10px; }
.modal-card input[type="text"] {
  width: 100%;
  padding: 10px 12px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel-2);
  color: var(--text);
  font-size: 13.5px;
  font-family: 'Inter', sans-serif;
}
.modal-card input[type="text"]:focus { outline: 2px solid var(--accent); border-color: transparent; }

::-webkit-scrollbar { width: 8px; }
::-webkit-scrollbar-thumb { background: var(--border); border-radius: 4px; }

/* ---------------- Dashboard ---------------- */
.kpi-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 14px;
  margin-bottom: 24px;
}
.kpi-card {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 18px;
  box-shadow: 0 1px 2px rgba(20,33,56,0.04);
}
.kpi-icon { font-size: 18px; margin-bottom: 8px; }
.kpi-value { font-family: 'Space Grotesk', sans-serif; font-size: 22px; font-weight: 700; color: var(--text); }
.kpi-label { font-size: 12.5px; color: var(--muted); margin-top: 2px; }

.dash-chart-card {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 22px;
  max-width: 560px;
}
.dash-chart-card h3 { margin: 0 0 20px; font-size: 14px; color: var(--text); }

.volume-chart {
  display: flex;
  align-items: flex-end;
  gap: 14px;
  height: 160px;
}
.volume-col {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  height: 100%;
  justify-content: flex-end;
}
.volume-count { font-size: 11px; color: var(--muted); margin-bottom: 4px; font-family: 'IBM Plex Mono', monospace; }
.volume-bar {
  width: 100%;
  max-width: 30px;
  min-height: 3px;
  border-radius: 6px 6px 2px 2px;
  background: linear-gradient(180deg, var(--blue), var(--accent));
}
.volume-label { font-size: 11px; color: var(--muted); margin-top: 8px; text-transform: capitalize; }

.dept-summary-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 10px 0;
  border-bottom: 1px solid var(--border);
}
.dept-summary-row:last-child { border-bottom: none; }
.dept-summary-name { font-size: 13px; font-weight: 500; color: var(--text); }
.dept-summary-counts { display: flex; gap: 8px; }
.dept-summary-badge {
  font-size: 11px;
  padding: 3px 9px;
  border-radius: 999px;
  font-family: 'IBM Plex Mono', monospace;
}
.dept-summary-badge.waiting { background: var(--amber-dim); color: #7A4A05; }
.dept-summary-badge.active { background: var(--accent-dim); color: #05493B; }

/* ---------------- Agendamento de mensagens ---------------- */
.schedule-panel {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 22px;
  border-top: 1px solid var(--border);
  background: var(--panel-2);
}
.schedule-panel input[type="datetime-local"] {
  margin-top: 4px;
  padding: 8px 10px;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--panel);
  color: var(--text);
  font-family: 'Inter', sans-serif;
}

/* ---------------- Nota rápida (aparece acima do campo de mensagem) ---------------- */
.note-quick-panel {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 10px 22px;
  border-top: 1px solid #FDE68A;
  background: #FFFBEB;
}
.note-quick-panel input[type="text"] {
  flex: 1;
  padding: 9px 12px;
  border-radius: 999px;
  border: 1px solid #FDE68A;
  background: #FFFDF5;
  color: #7A4A05;
  font-size: 13px;
  font-family: 'Inter', sans-serif;
}
.note-quick-panel input[type="text"]::placeholder { color: #B7893C; }

/* Nota exibida dentro da própria conversa, intercalada com as mensagens */
.msg.from-note { align-self: center; max-width: 82%; }
.msg.from-note .note-inline-tag {
  font-size: 10.5px;
  font-weight: 700;
  color: #7A4A05;
  text-align: center;
  margin-bottom: 3px;
}
.msg.from-note .bubble {
  background: #FEF3C7;
  border: 1px solid #FDE68A;
  color: #4A3405;
  font-style: normal;
}
.msg.from-note .msg-time { justify-content: center; }
.schedule-panel-actions { display: flex; gap: 8px; margin-left: auto; }

.scheduled-bar {
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: 10px 22px;
  border-bottom: 1px solid var(--border);
  background: var(--blue-dim);
}
.scheduled-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 12px;
  color: var(--text);
}
.scheduled-item .scheduled-cancel { color: var(--danger); cursor: pointer; background: none; border: none; font-size: 11px; }

/* ---------------- Histórico do cliente ---------------- */
.client-history-item {
  padding: 12px 4px;
  border-bottom: 1px solid var(--border);
  cursor: pointer;
}
.client-history-item:hover { background: var(--panel-2); }
.client-history-item:last-child { border-bottom: none; }
.client-history-item .chi-top { display: flex; align-items: center; justify-content: space-between; }
.client-history-status {
  font-size: 9.5px;
  text-transform: uppercase;
  padding: 2px 8px;
  border-radius: 999px;
}
.client-history-status.waiting { background: var(--amber-dim); color: #7A4A05; }
.client-history-status.active { background: var(--accent-dim); color: #05493B; }
.client-history-status.closed { background: var(--panel-2); color: var(--muted); }